Returns Policy

Your satisfaction is important to us. If you are not happy with your purchase, please contact us within 7 days of purchase. 

If the purchase is damaged or not fit for purpose, we will replace it. 

Returns are at the discretion of management and must be discussed beforehand.

Goods must also be returned in new, saleable condition (ie. in original packaging, unused). 

Yarn cannot be returned due to the possibility of introducing Yarn Moth, unless it is faulty.

Copyright / Trade Marks

All web site design, text and graphics, the selection and arrangement thereof, and all other material on this web site are copyright  Crafty Frog or their content and technology providers.  ALL RIGHTS RESERVED. 
Crafty Frog is a registered name.